Policies

Payment conditions

Shore Excursions: We do not accept any payment except after the tour & when you guarantee that you receive your expected Services, also this can be applied for Egypt sightseeing tours 

For other packages and vacations down payment from 15 to 25 % had to be paid through our online secure payment process . 

 

Privacy Policy

The Information We Collect:
All the information we collect through our website like Name , Address , E-mail address , Phone numbers … Etc do not be shared with any outside parties except to the extent necessary to complete your request  after your approval .
All information that was sent to be used to avoid any inconveniences or sudden circum stance could show during your trip with us, and will not be shared with any outside parties.
This web site takes every precaution to protect our user’s information. When users submit sensitive information via the web site, your information is protected both online and off-line.

If you have any questions about the security or privacy at our web site, you can send an email to info@goldenegypttours.net .

Our Refund Policy

We ensure a 100% Satisfaction Guarantee for all trips we do in Egypt .
If you are not satisfied with our service within 30 days and if we cannot resolve your concerns to your satisfaction we offer a 30 day Money Back Guarantee, after 30 days from starting on your trip, you just notify us and we will refund you 100% of your money excluding domestic flight tickets or any issued tickets or other third-parties fees if any.

You can just call our customer service (+20100-3842-888) or send to info@goldenegypttours.net  and submit your refund order stating the reasons and within 30 days from accepting your refund order you will get all your money back excluding third-party fees as stated before .